My last trip via train was last May and today mark my second trip with train. Still remember I used to commute every weekend, spend quite a number of festive holidays in the train. Those were the days ...
Ever after the close of Tg Pagar, it no longer the preferred transport for Malaysian working in Singapore as Woodlands is very far from downtown.
While I was packing my stuff, preparing to go KL Sentral, only realised I've printed a wrong ticket and the KTM website is very bad design and unable to track your purchases online even though you need to login before you can book the train ticket. Still a long way to go for KTM.
Called up their operator and they seems to have IVR now and look a bit pro but my impression drop in drain when the rude operator answered my call. Sound like no salary being paid for months and so impatient until need to raise her tone when I need her to repeat what she said due to poor connection. The best thing is, the given reference number was wrong when I went to their counter at KL Sentral to reprint my ticket!
Luckily that customer service help me to trace and printed for me with good customer service.
New experience every time when you travel with KTM. The train was punctual today because by the time I reach the gate around 10:45pm, must of the passengers already boarded. The crowd is so less that the conductor already checked my ticket when they normal check before reaching Kajang station.
The train just passed Tasik Selatan and guess I should hit the bed now. Hope it's going to be a sweet sleep till arrive at JB Sentral. Good night :)
Ever after the close of Tg Pagar, it no longer the preferred transport for Malaysian working in Singapore as Woodlands is very far from downtown.
While I was packing my stuff, preparing to go KL Sentral, only realised I've printed a wrong ticket and the KTM website is very bad design and unable to track your purchases online even though you need to login before you can book the train ticket. Still a long way to go for KTM.
Called up their operator and they seems to have IVR now and look a bit pro but my impression drop in drain when the rude operator answered my call. Sound like no salary being paid for months and so impatient until need to raise her tone when I need her to repeat what she said due to poor connection. The best thing is, the given reference number was wrong when I went to their counter at KL Sentral to reprint my ticket!
Luckily that customer service help me to trace and printed for me with good customer service.
New experience every time when you travel with KTM. The train was punctual today because by the time I reach the gate around 10:45pm, must of the passengers already boarded. The crowd is so less that the conductor already checked my ticket when they normal check before reaching Kajang station.
The train just passed Tasik Selatan and guess I should hit the bed now. Hope it's going to be a sweet sleep till arrive at JB Sentral. Good night :)
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