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Friday, 14 October 2011

SMI Team Building - My 3rd experience

So fast it's already 6 months since the previous team building held on last April at Singapore Zoo. This time, it held at Fullerton Hotel near Raffles Place/Boat Quay. It is a nice building and I pass by few times and never been there too. Should be nice experience but never happy too early because team building doesn't really mean fun but to squeeze your brain for ideas/solutions to the management team. Dirty trick!


This time, the theme is The Chocolate Factory where the team will divided into few groups and each group will have their production line task. The objective is to deliver the chocolate custom requested by the customer as per the requested design and how much we can earn for the whole session. Target was 100 plates but the result seems not so bright for the first time, managed to sell 40+ plates which accepted by the customers and more than 40 plates were rejected (due to wrong results provided).

After the session, there is a short discussion before lunch and each of the team were given 30 mins to come out with the improved plan so that we can use it and make more earnings (and lesser rejected plates too) :)

After the ingenius and creative plan was ... to group all designers at the same area so that they can focus the drawings and Provider to furnish the plates with required chocolate and also handle special order. Finally another team to perform QC check and always align with user if the requirement is correct otherwise the whole production will have to stop and revise according to the new requirement.

Guess what, the 2nd time, we earn triple the first round and we manage to score 70+ plates. As expected, they need us to work as a team and not only doing repetitive things without asking and understanding what a customer really want. You can produce 100 items at cheap rate but if it's not require by the customers, not only you lose the business but wasted the goods as well.

This is the fun part and of course the management did throw some current issues within the team in hope for new ideas and 'work' the solution for them too. Smart arse ...

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